Orders
What is the Shore Magic 30 Day Guarantee?
At Shore Magic, we prioritize excellence. Our collagen is carefully sourced, tested, and held to the highest standards of quality. We believe in its transformative power and stand behind it with confidence. If you’re not satisfied, we got your back.
How much do you charge for shipping?
Shipping is complimentary on all domestic orders over $40. For international orders, shipping is determined by location. A selection of shipping quotes and options will appear at checkout. All products are shipped from the US.
What is your return policy?
We work hard to ensure you will love our products, but if you are not completely satisfied, we have an easy return policy. Within 30 days of purchase, please let us know the item(s) you would like to return, as well as the reason for return. All refu
Can I exchange my Shore Magic product?
We are happy to offer a full exchange for another product of equal or lesser value if your product is still unopened. The item exchanged must be in the factory sealed original condition and packaging, free of any damage. We can not process exchanges
Do you offer any sales or coupon codes?
Yes, we periodically offer limited time promotions. Follow us on Instagram and sign up for our email newsletter to stay informed.
What is Shop Pay?
We've partnered with Shop Pay to bring you flexible payments at checkout. Choose to pay in interest-free installments so you can get your order right away and split your total cost into four equal payments with no added interest or fees. At checkout
Do you ship internationally?
Yes, we ship to most major countries. If you do not see your country listed when checking out, please let us know here.
What should I do if my product arrived damaged?
Please contact us here. Provide your order number and email address used to purchase, as well as a photo of the damaged product(s). Our Customer Service team will get back to you as soon as possible.