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Shore Magic

<p>Please contact us&#xA0;<a href="https://shoremagic.zendesk.com/hc/en-us/requests/new" style=" text-decoration: none;" id="isPasted">here</a>. Provide your order number and email address used to purchase, as well as a photo of the damaged product(s). Our Customer Service team will get back to you as soon as possible.</p>

Please contact us here. Provide your order number and email address used to purchase, as well as a photo of the damaged product(s). Our Customer Service team will get back to you as soon as possible.

What should I do if my product arrived damaged?

Orders

What is collagen?

How much Shore Magic Collagen should I be taking each day?

Do I have to take Shore Magic Collagen with food?

What is the serving size of Shore Magic collagen?

What type of collagen is best for beauty and skin?

How does collagen improve my skin, body and health?

Why isn’t my container of Shore Magic collagen filled all the way up?

I’m interested in carrying Shore Magic products in my store, what’s the best way to get in contact with your team?

General Info

Does Shore Magic collagen have a specific taste or smell?

What is the shelf life of your collagen?

How do I store the collagen?

I’m dealing with a specific ailment, how do I know if collagen is right for me?

Can Shore Magic help with anxiety and depression?

Can Shore Magic Collagen be taken in hot liquids?

Is Shore Magic Collagen Kosher?

Is Shore Magic Collagen vegan?

Is Shore Magic Collagen safe to take while pregnant or nursing?

Can children take Shore Magic Collagen?

Can people who have allergies take Shore Magic Collagen?

Safety & Sensitivity

What type of collagen is Shore Magic?

What is your Amino Acid Profile?

Where is your fish sourced from?

Is Shore Magic Collagen tested for mercury or heavy metals?

Is Shore Magic Collagen tested on animals?

Do you perform testing on each lot of Shore Magic Collagen for heavy metals?

Why is Shore Magic superior to other sources of collagen?

Are there any other ingredients or fillers in Shore Magic collagen products?

Purity Standards

What is the Shore Magic 30 Day Guarantee?

How much do you charge for shipping?

What is your return policy?

Can I exchange my Shore Magic product?

Do you offer any sales or coupon codes?

What is Shop Pay?

Do you ship internationally?

What if I need my next order shipped right away?

How does the Shore Magic subscription work?

How much does the Shore Magic subscription program cost?

How do I subscribe?

How can I view my subscription details?

How can I update my credit card information?

When will I be charged for my order?

Can I skip my next subscription order?

Can I cancel my subscription?

When will my collagen ship?

Can I have the products shipped to me on a different schedule then what is available?

My whole family takes Shore Magic Collagen, can I have more than one subscription?

Can I use a discount code with my subscription?

What if I have leftover collagen at the end of the month?

Do I have to pay for shipping?

Subscription

How do I sign-up for the Shore Magic Rewards Program?

If I’m a subscriber, does that make me a loyalty member?

Is there a fee to join the Rewards Program?

Can I transfer my points to someone else?

How do I earn points?

How many points do I earn per purchase?

If I receive a refund for a purchase, do I lose my points?

Do my points expire?

Why haven’t my points appeared in my account?

Can I earn points from shopping at other retailers that carry Shore Magic?

Where can I see point balance?

How many points do I need to redeem for a reward?

Can I combine my Rewards with other discounts or promotions?

Do Rewards Expire?

How do I redeem the free gifts?

Can I cancel or modify my reward once it’s been redeemed?

How do I find my $10 after I successfully referred someone?

Do my referrals have to spend a minimum amount to get the $10 discount?

Can I use my referral discount on any order or promotion?

What If I didn’t receive any referral discount?

Can I refer someone who has already made a purchase with you?

I’m having trouble with my account or points. What should I do?

Loyalty and Rewards Program

What should I do if my product arrived damaged?Updated 2 months ago